About

I cover the West Essex and surrounding areas property market offering Sales, Lettings and Property Management services.

There are a lot of estate agents out there. Why choose me? What do I do differently??

Utilising my decades of property experience in both corporate and independent agencies, I provide a very personal and results driven service. People use me because of my fundamental knowledge of the local residential market, my compliance expertise, and the fact I achieve the best results with honesty and integrity. In my opinion you are not just another number but an individual who requires a bespoke and tailored marketing strategy in order to reach your goal of selling, letting and ultimately moving. I believe in great customer service always! Not just for our sellers and landlord clients but for our buyers and renters who are also our customers. Everyone should be treated with the same level of professionalism and respect.

Professional Photography

Photos of your property (amongst other mediums listed below) have to be on point as they are the main access for buyers/renters to see your property before they shortlist it to view in person. The quality has to be the very best which is why we use professional photographers who capture the essence and character of each home we market.

Colour Floor Plans

Professionally drafted by our marketing team to give our customers an idea of layout and space.

Sales and Lettings Boards

Our boards although not as far reaching as website marketing and Social Media look striking and stand out when used within our strategy. They work well with prospective buyers and renters who drive around an area of interest and who have shortlisted streets they want to live in as well as neighbours who tell friends and family.

Internet Marketing

We use the biggest portals in the country to reach a far and wide audience to advertise your property. Rightmove and Zoopla as well as our own bespoke website are utilised and have a proven track record in getting the best exposure.

Drone Photography

Used on large properties to indicate the property’s stature and footprint.

Social Media

Updated daily/weekly to showcase your property as well as educate sellers, landlords, buyers and renters on up to date news stories, legislation and local events. We have dedicated accounts on Instagram, Twitter, Facebook and LinkedIn.

Charity Events/Sponsorship

Austin Samuels have and continue to sponsor various charities and organisations.

Accreditations

As a professional and reputable agent, we are licensed members of The Property Ombudsman Scheme (TPOS), the Deposit Protection Service (DPS), the Information Commissioners Office and have full Client Money Protection (Money Shield).

Being a member of these institutions offers landlords, tenants, vendors and purchasers’ assurance that we follow strict rules of conduct safe in the knowledge that there is autonomous redress.